Shipping Policy

I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
Orders will be processed within 1-3 business days(UTC+8) of ordering and shipped the next day after the processing day.

I HAVE ENTERED AN INCORRECT ADDRESS!
If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at sales@cyboristech.com. If the address is wrong, we can correct this within 24 hours.
Please note that once your order is on its way, we are unable to change the shipping address.

HOW MUCH WOULD SHIPPING COST?
FREE SHIPPING

Cyboris offers free shipping to List of countries below  that can be selected when choosing the shipping address.

The following countries offer free shipping on all products.

 

Country Delivery Time Cost Shipping Methods
United States 2-5 Business Days Free Shipping Standard Shipping
Finland 7-21 Business Days Free Shipping Standard Shipping
Germany 7-21 Business Days Free Shipping Standard Shipping
Israel 7-21 Business Days Free Shipping Standard Shipping
Italy 7-21 Business Days Free Shipping Standard Shipping
Britain 7-21 Business Days Free Shipping Standard Shipping
Hongkong 7-21 Business Days Free Shipping Standard Shipping
Japan 7-21 Business Days Free Shipping Standard Shipping
Macao 7-21 Business Days Free Shipping Standard Shipping
Malaysia 7-21 Business Days Free Shipping Standard Shipping
Philippines 7-21 Business Days Free Shipping Standard Shipping
Russia 7-21 Business Days Free Shipping Standard Shipping
Saudi Arabia 7-21 Business Days Free Shipping Standard Shipping
Singapore 7-21 Business Days Free Shipping Standard Shipping
Korea 7-21 Business Days Free Shipping Standard Shipping
Taiwan 7-21 Business Days Free Shipping Standard Shipping
Australia 7-21 Business Days Free Shipping Standard Shipping
New Zealand 7-21 Business Days Free Shipping Standard Shipping
Austria 7-21 Business Days Free Shipping Standard Shipping
Republic of Belarus 7-21 Business Days Free Shipping Standard Shipping
Belgium 7-21 Business Days Free Shipping Standard Shipping
Croatia 7-21 Business Days Free Shipping Standard Shipping
Cyprus 7-21 Business Days Free Shipping Standard Shipping
Czech Republic 7-21 Business Days Free Shipping Standard Shipping
Denmark 7-21 Business Days Free Shipping Standard Shipping
France 7-21 Business Days Free Shipping Standard Shipping
Greece 7-21 Business Days Free Shipping Standard Shipping
Iceland 7-21 Business Days Free Shipping Standard Shipping
Ireland 7-21 Business Days Free Shipping Standard Shipping
Netherlands 7-21 Business Days Free Shipping Standard Shipping
Norway 7-21 Business Days Free Shipping Standard Shipping
Poland 7-21 Business Days Free Shipping Standard Shipping
Portugal 7-21 Business Days Free Shipping Standard Shipping
Rumania 7-21 Business Days Free Shipping Standard Shipping
Serbia 7-21 Business Days Free Shipping Standard Shipping
Slovakia 7-21 Business Days Free Shipping Standard Shipping
Spain 7-21 Business Days Free Shipping Standard Shipping
Sweden 7-21 Business Days Free Shipping Standard Shipping
Switzerland 7-21 Business Days Free Shipping Standard Shipping
Turkey 7-21 Business Days Free Shipping Standard Shipping
Ukraine 7-21 Business Days Free Shipping Standard Shipping
Canada 7-21 Business Days Free Shipping Standard Shipping
Mexico 7-21 Business Days Free Shipping Standard Shipping

 

Note: The rest of counties in the world do not support shipping.

POSSIBLE DELAYS

There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.We do our best to ensure the timely delivery of all orders.

Affected by Covid-19, there will be some delay on the delivery.

 

DELIVERY TIME

Receiving time = processing time + shipping time

1) Processing time: 1-3 working days

2) Shipping time: 2-21 working days

 

 

TRACKING YOUR ORDER

You can track your order via https://www.17track.net/en. If you do not receive your tracking details, please contact our team directly sales@cyboristech.com.


CAN I CANCEL MY ORDER?
You are able to cancel your order with no penalty! You must cancel your order 24 hours after creating it for the cancellation to be applied. If the item has already shipped, please email contact us with:

    - Your order number.
    - A picture of the damaged product.
Once received, we'll be happy to send out another one free of charge.

DUTIES & TAXES

Taxes and duties are calculated at checkout according to your shipping destination and itemised on the order summary page. Note that duties and taxes are non-refundable(Duties and taxes are included in product price).

I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP?
If we still haven't managed to answer your question please feel free to contact us and we will do our best to reply within 24 hours.